How to Use Google Voice

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Google Voice is a service that provides telephone and text-based communications over the internet. Instead of using your personal cell phone or landline to make calls or send text messages, you can use Google Voice to do all of that and more. In addition to conventional phone services, Google Voice also offers call screening and spam protection. In this article we will discuss Google Voice and outline how to use this service with your Google Workspace organization.

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What is Google Voice?

As mentioned previously, Google Voice is a telephone communication service that provides users with dedicated telephone numbers for the purpose of phone calls and text messaging. Residents of Canada and the US can choose their own phone numbers, adding a degree of customization to your phone-based communications. In addition to facilitating telephone calls, Google Voice also supports the following features:

  • Voicemail Transcripts
  • Call Screening and Spam Protection
  • Block Unwanted Calls

Google Voice is useful for organizations that want to use dedicated phone numbers that are not tied to personal cell phones or existing landlines.

Setting Up Google Voice

If you want to integrate Google Voice within your existing Google Workspace organization, you can do so via the following instructions:

  1. First, log into your Google admin dashboard.
  2. Next, navigate to Apps > Additional Google Services.
  3. On the next page, click Add Services at the top.
  4. Within the Categories section, click Google Voice.
  5. Below the voice subscription you wish to use, click Get Started.
  6. From here, follow the on-screen instructions to complete the process.

Congratulations, you now know how to add Google Voice to your Google Workspace organization.

Next Steps

If you need help setting up the rest of your Google Workspace organization, consider reviewing the instructions for setting up organizational units or building management. If you’re looking for a long-term backup solution that integrates with your existing Google resources, consider setting up Google Vault.

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