How Do I Cancel My Hosting Account?

We are sorry to hear that you want to cancel your hosting account! Most of our plans include a 90-day money-back guarantee. This period of time should allow you to test additional programs available with your account if that is the issue. For example, if you’re not sure if WordPress is going to meet your Read More >

How to Redirect to a Mobile Version of Your Website

If you’ve created a mobile version of your website, you’ll need to be sure that you redirect your mobile visitors to your mobile website. For example, if someone visits domain.com on their phone, you’ll need a way to redirect them to m.domain.com (the mobile version of your site created on a subdomain called “m“). The Read More >

How to use Fantastico de Luxe

Fantastico, a feature in cPanel that helps you easily install programs to your account, is no longer available. As of September 17th, 2012, Fantastico has been replaced by Softaculous. This article is being kept in our Support Center for our VPS and Dedicated Customers who may still be using Fantastico. For all other users, please Read More >

Installing WordPress using Fantastico

Fantastico, a feature in cPanel that helps you easily install software to your account, is no longer available. As of September 17th, 2012, Fantastico has been replaced by Softaculous.This article is being kept in our Support Center for our VPS and Dedicated Customers who may still be using Fantastico. For all other users, please see Read More >

Setting up Email Filters

Now that you have created folders in the previous tutorial, you can use email filters to sort incoming emails directly into the corresponding folder. Let’s take for example, you have an e-shop and it delivers emails with the subject “New Order.” You can set up a folder called “New Orders” and have the emails go Read More >

Setting up an Email Autoresponder in Webmail

What are autoresponders? An autoresponder is a feature within your email settings that allows you to automatically send a response when an email is sent to a specific email address. When do I use Autoresponder? It’s really up to you when to use the autoresponder feature. Typically, businesses will use the autoresponder feature to let Read More >

Email Deliverability – SPF and DomainKeys

Beginning in late March of 2010, our shared servers are being upgraded to the latest version of cPanel, which now allows users to create their own SPF records and Domain Keys. SPF and Domain Keys are tools used by many mail servers in an effort to combat spam, so if you’re having an issue with Read More >

How to Reset Your cPanel Password From AMP

If you’ve forgotten your cPanel password, you can reset it using your Account Management Panel (AMP). You can also Reset a cPanel password in WHM if you have a VPS or Dedicated server. Please note: cPanel account passwords can only be changed through AMP for Shared Hosting accounts. If you have a VPS or Dedicated Read More >

Backing Up Your Website

Backing up your website is a necessary step for all users. Be sure to read our backups article for an overview of the backup process.. How to back up your website Before making any changes to your website, it’s best practice to always create a backup. cPanel has a built-in backup tool to assist you Read More >

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